There are extremely many people calling the emergency medical helpline 113 and the out-of-hours medical service (legevakt) phone number 116 117 with general questions about the coronavirus. These phone numbers are only to be used when you need emergency help.
You can find information about the coronavirus on the Norwegian Institute for Public Health's website, Helsenorge or on this webpage.
If you still have questions, call:
- The Norwegian Directorate of Health's information line: 815 55 015
- If you are a have an appointment at Helse Fonna you can call the department of your appointment.
Visitor restrictions at our hospitals and other locations
In order to prevent the spread of the coronavirus at the hospital, Helse Fonna has now implemented visitor restrictions. Patients needing assistance can have one companion with them at the hospital during their hospital stay and you will have to call us in advance to let us know you will be accompanied. We apologize for the inconvenience this may cause, but ask for your understanding and consideration for our other patients.
Visits: Patients can have one visitor. The person visiting has to be free from symptoms. If you are in quarantine or isolation, you may not visit patients at the hospital. Visiting hours are 16-17.30, but the visit can only last one hour if the patient is in a single room and maximum 30 minutes if the patient is in a shared room with other patients.
Call the hospital before coming if you:
- have been abroad
- have been in contact with someone who is infected with the coronavirus
- have respiratory symptoms (fever, cough, difficulty breathing)
This applies to both patients and their companions.
Please answer the phone when we call you
The hospital often needs to contact patients by phone in order to give important information and reschedule appointments. We often call from different phone numbers, and leave a voicemail (if this is possible) if we can't get through.
Pregnancy and labour
Stord hospital: Fathers/partners who are free of symptoms and not in quarantine/isolation can accompany women in labour and stay with mother and child at the ward.
Haugesund hospital: Fathers/partners who are free of symptoms and not in quarantine/isolation can accompany women in labour, but cannot stay at the ward afterwards. Father/partner can visit mother and child between 16-17.30. Other family members/siblings may not visit at the hospital.
Frequently Asked Questions
Can I get a sick leave if I have to be in quarantine?
You have the right to sick leave if a doctor decides that you must be kept isolated because you might be infected with the coronavirus. More information on NAV's website (in Norwegian).
What should I do to prevent infection?
Wash your hands. Cough into a tissue or your bent elbow. Wash your hands afterwards.
Is the infection dangerous?
The new coronavirus causes respiratory infection that can range from mild symptoms to more severe illness. The symptoms resemble those of colds and influenza. You can find more advice and information on the Norwegian Institute for Public Health's website.
What are the symptoms?
Cough, difficulty breathing, and fever.
What should I do if I develop symptoms?
Stay at home. Contact your GP (fastlege) by phone.
The Norwegian Institute for Public Health:
Coronavirus disease - advice and information
Advice for people in home quarantine
Advice for patients isolated at home with coronavirus
Coronavirus disease (covid-19) outbreak - information
Helsenorge (in Norwegian):
Coronavirus disease - information